Here’s a fun question for you to consider. Which of these most sets your teeth on edge? the banking industry the insurance industry the pharmaceutical industry This week my answer is… the airlines industry! A couple of months ago, NPR’s Audie Cornish asked this question of Doug Parker, CEO of the new American Airlines (recently merged with US Airways): “Now, public perception of your industry isn’t good these days. I mean flying is not something most people really look forward Read More…